Contracts and unfair terms
Standard terms must be clear and understandable. Depending on the case, remedies may include performance, repair, replacement, a price reduction, termination or compensation.
Consumer law
Restoring balance where the consumer did not set the rules.
We review contracts, commercial information and previous complaints to identify breaches, lack of transparency or unfair terms.
Consumer law
Entering a contract does not mean giving up your rights
Standard terms must be clear and understandable. Depending on the case, remedies may include performance, repair, replacement, a price reduction, termination or compensation.
We review contracts, commercial information and previous complaints to identify breaches, lack of transparency or unfair terms.
Consumer law
Entering a contract does not mean giving up your rights
Banking and finance
Standard terms must be clear and understandable. Depending on the case, remedies may include performance, repair, replacement, a price reduction, termination or compensation.
Purchases, services and guarantees
Standard terms must be clear and understandable. Depending on the case, remedies may include performance, repair, replacement, a price reduction, termination or compensation.
The full contract and timeline matter
The full contract and timeline matter
Standard terms must be clear and understandable. Depending on the case, remedies may include performance, repair, replacement, a price reduction, termination or compensation.
- Contracts
- advertising
- invoices
- proof of payment
- correspondence and the trader’s response
From contract review to a useful remedy
Analyse
Standard terms must be clear and understandable. Depending on the case, remedies may include performance, repair, replacement, a price reduction, termination or compensation.
Claim
Standard terms must be clear and understandable. Depending on the case, remedies may include performance, repair, replacement, a price reduction, termination or compensation.
Resolve
Standard terms must be clear and understandable. Depending on the case, remedies may include performance, repair, replacement, a price reduction, termination or compensation.
Transparency, good faith and contractual balance
Transparency, good faith and contractual balance
Consumer law requires clarity and renders unfair terms void when the contract can continue without them.
Consumer law requires clarity and renders unfair terms void when the contract can continue without them.
Consumer law
If the service or product was not as promised, it is worth reviewing.
We review contracts, commercial information and previous complaints to identify breaches, lack of transparency or unfair terms.